Welcome to Lyft Business Product Updates
New Concierge features for easy ride management
New Concierge enhancements help boost your organization’s efficiency and ensure a smoother experience for your riders.
Concierge improvements for even smoother rides
Your riders can now look forward to clearer messages, easier ride management, and helpful reminders.
Two New Ways to Get Employees Riding
Your riders can now create business profiles in the Lyft app and on our website.
Lyft Healthcare Improvements Help Patients Keep Their Appointments
We’ve made changes that this year reduced Concierge rider no-shows by 28% across Lyft Healthcare.
Introducing Tipping for Lyft Pass
Good news: You can now turn on tipping for your Lyft Pass programs. Built-in tipping improves the experience for riders and drivers, and makes things easier for you, too.
Introducing Tipping for Concierge Rides
Reward drivers who provide a great rider experience by turning on tipping for your Concierge programs.
How Lyft is Helping Companies Reduce Their Carbon Footprint
Achieve your sustainability goals with help from our new hybrid or electric vehicle ride options, carbon offset program, and Sustainability Insights.
New Ways to Manage Your Riders with Lyft Pass
We’re simplifying user management. Now you can search for riders, invite riders, find rider status, and remove groups of riders in seconds.
Driving Towards a More Sustainable Future
As part of our mission to help fight climate change, we’re launching a sustainability dashboard in the Lyft Business Portal. Now you can easily monitor your rideshare programs’ greenhouse gas emissions and help plan for a better future.
Introducing 3 New Ride Options
As a Concierge user, you can now offer your riders the options they want.
Lyft Business Rewards: New Perks for Travelers
Business travelers can now earn rewards when they take rides with their Business Profile.
Concierge Now Supports Multiple Languages
We want to make transportation more accessible, and we’re excited that Concierge now offers trip info in three additional languages: Spanish, French, and Portuguese. That means more Concierge riders can get their trip info in the language they prefer.
The New Business Profiles Experience
Ready for a return to business travel? We’re excited to introduce a smoother experience for our customers. As you prepare for getting travelers back on the road (sooner or later), we’ve revamped Business Profiles for your company’s travel needs.