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Frequently Asked Questions | BIKETOWN | Lyft

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Shared matches you with others going the same way, so you can split the cost. Price is fixed upfront and always less than a standard Lyft. Available in select cities.

SHARED

Black is the ultimate luxury ride. Arrive in a black car piloted by a top driver.

BLACK

Black SUV is our most spacious luxury ride. Piloted by a top driver, this black car comfortably seats six passengers.

BLACK XL

XL is a supersized ride with six seats for when you need more space or just want to roll with the entire squad. Available nationwide.

Lyft Lux is your high-end ride. From business trips to a night on the town, it’s the perfect way to add a little luxury and arrive in style.

Lyft is your own personal ride. Whether you’re riding solo or hitting the town with your friends, this sedan is yours to fill. Up to 4 max; available nationwide.

LYFT

Enjoy an everyday upgrade with Extra Comfort, personalized to your preferences, in a newer, roomier car.

EXTRA COMFORT

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Rideshare with Lyft. Lyft is your friend with a car, whenever you need one. Download the app and get a ride from a friendly driver within minutes.

So you have questions about bikes?

How does BIKETOWN work in the Lyft app?

How much does it cost to ride a bike?

How do I find bikes/docks in the app?

Can I use my BIKETOWN membership to unlock a bike in the Lyft app?

Where can I ride a bike?

What are the requirements to ride a bike?

How do I unlock a bike?

Where can I park a bike?

How do I end a ride?

Can I unlock a BIKETOWN bike for my friend, too?

How do I report a broken bike?

Do you offer any discounted plans or flat-rate rides?

Can I request a bike ride from my computer?

What are the legal documents for bikes?

What about helmet safety?