Last Updated: June 30, 2025
These Lyft Cash Terms and Conditions ("Lyft Cash Terms") constitute a legally binding agreement between you and Lyft, Inc., and any Lyft affiliates ("Lyft", "we", "us"), governing your purchase and use of Lyft Cash ("Lyft Cash").
By purchasing, receiving, activating, or otherwise using Lyft Cash in any form, you expressly acknowledge that you understand and agree to the Lyft Cash Terms and the Lyft Terms of Service, including its arbitration provisions. IF YOU DO NOT AGREE TO THE LYFT CASH TERMS AND LYFT TERMS OF SERVICE (INCLUDING ITS ARBITRATION PROVISIONS), THEN DO NOT PURCHASE, ACTIVATE OR OTHERWISE USE LYFT CASH.
“Lyft Cash,” for the purposes of this Agreement, collectively refers to: (i) a load amount value in the form of gift card which is issued directly to you by Lyft for use in your Lyft account (“Standard Lyft Cash”), and (ii) in other cases, a discretionary or “bonus” value provided to you by Lyft, without consideration, as a promotion or concession for use in your Lyft account (“Promotional Lyft Cash”). Lyft Cash may be used to pay for charges resulting from your use of certain goods or services (collectively, "Charges") that you request through the Lyft Application ("Lyft App").
Standard Lyft Cash is a gift card issued by Lyft, Inc. Standard Lyft Cash may be purchased in the form of a physical or digital gift card and must be activated in the Lyft App. Standard Lyft Cash may only be purchased and activated directly through the Lyft App, or at qualifying physical retail locations in the United States (“Retail Location(s)”). Please consult the Lyft App for more information on Retail Locations near you. Standard Purchased Lyft Cash does not expire and is not subject to any fees. Except to the extent required by law, Lyft Cash is not refundable. All Standard Lyft Cash purchases are final.
Promotional Lyft Cash may also be received through your participation in a rewards or loyalty program, or through other discretionary promotions, concessions, or bonuses granted by Lyft in its sole discretion. Promotional Lyft Cash may expire as determined by Lyft; Lyft will provide you with notice of the applicable expiration date for Promotional Lyft Cash. Promotional Lyft Cash is only valid for use pursuant to the terms by which it is offered.
Lyft Cash or other Lyft gift cards purchased or received in United States dollars (“USD”) can only be used in the United States by US-based accounts. Lyft Cash may be subject to certain limits, including total balance limits and transaction limits, as determined by Lyft. You must have a Lyft profile in good standing with Lyft in order to activate, use, or access Lyft Cash, or to purchase Lyft Cash at Retail Locations and through the Lyft App. Lyft Cash that has been received by, purchased for, or activated in, a Lyft account can only be used in that Lyft Account. No portion of Lyft Cash may be transferred to another party. Lyft Cash is not reloadable. Lyft Cash is not redeemable for cash. Lyft Cash has no value until used to pay Charges.
Lyft reserves the right to withhold, revoke, or deduct Lyft Cash that has been applied to your account by Lyft, if Lyft determines or believes that its application was in error, fraudulent, illegal, or in violation of the applicable promotion or program terms.
Lyft Cash may only be redeemed for certain Charges incurred through the Lyft App, and only where Lyft goods and services are available. Lyft Cash will automatically become your default payment method in the Lyft App for eligible Charges unless you specify otherwise in your Payment settings. Lyft Cash cannot be used to pay for all Charges including, but not limited to, memberships, consumer rentals, driver fees, gift cards, and Charges incurred outside the United States. To utilize Lyft Cash you must always maintain a valid alternative payment method in the Lyft App. You agree that your alternative payment method will be utilized to pay for the amount of any Charges exceeding your available balance of Lyft Cash and for any Charges that are ineligible for use with Lyft Cash. Lyft reserves the right to expand or restrict the scope of goods and services that may be redeemed using Lyft Cash without notice.
Lyft Cash may only be used and accessed through the Lyft App. Lyft may require you to verify your identity to purchase or use Lyft Cash for the purpose of complying with anti-money laundering rules and other regulations. Lyft may prevent you from purchasing, receiving, redeeming, or otherwise using Lyft Cash, or suspend your use of the Lyft Cash you have purchased, until you comply with Lyft’s identity verification requirements. If your Lyft Cash balance is suspended, your alternative payment method will be used for any Charges you incur. Lyft reserves the right to impose limits on the amount of Lyft Cash you can purchase or use on any day.
You may choose to purchase Standard Lyft Cash at a Retail Location, manually through the Lyft App on a one-off basis, or you may enable the automated Lyft Cash refill feature in the Lyft App. This refill is not a reload of the same gift card, but constitutes a separate purchase of a new Standard Lyft Cash gift card. For your convenience, the total amount of all current gift card balances (inclusive of Standard and Promotional Lyft Cash) will appear as a single Lyft Cash balance in the Lyft App. By enabling the refill feature, you authorize Lyft to automatically charge your payment method for a new purchase for the pre-selected amount each time your Lyft Cash balance falls below $15 USD. You will not be charged for the pre-selected amount unless you choose to make a purchase from Lyft that results in your balance falling below $15. You agree that these choices constitute affirmative actions on your part that provide Lyft with your consent to charge you for the pre-selected amount. The automatic refill charge amount you selected will remain on unless and until you elect to turn them off. You can choose to turn off the refill feature any time before the next charge in the Lyft App. Purchases of Standard Lyft Cash through the refill feature are not refundable or revocable, except where required by law. You may modify the amount of your refill purchase, or disable the refill feature, at any time in the payments tab in the Lyft App.
Lyft is not responsible for any loss, or unauthorized or fraudulent use of your Lyft Cash or other Lyft gift card. Lyft is not responsible if you are unable to access your Lyft Cash, Lyft account, or the Lyft App. You agree that you will not be able to access your Lyft Cash if your account is involved in a payment dispute, or if your account is suspended or terminated for violating Lyft's Terms of Service. Lyft reserves the right to suspend, withhold, or deduct any portion of your Lyft Cash balance at any time if Lyft determines or suspects that your Lyft Cash was purchased, used, or obtained in error, fraudulently, illegally, in violation of any applicable promotion or program terms, or in violation of these Lyft Cash Terms.
By purchasing Lyft Cash you authorize Lyft to draw down on your Lyft Cash balance for any Charges or other amounts you owe to Lyft, including amounts you owe in your capacity as a driver, if applicable.
Deletion of your Lyft account will result in the irrevocable loss of any Lyft Cash balance remaining at the time of deletion, except where Lyft is required to provide a refund by law. Please check your account for any balance prior to deleting.
Lyft reserves the right to modify these Lyft Cash Terms at any time, with or without notice. Your purchase or use of Lyft Cash following any update to the Lyft Cash Terms constitutes your acceptance of those terms. Lyft shall have the ability to redeem any Lyft Cash balances for cash or move such balance to a successor product, if any, in the event that Lyft terminates or modifies the existing Lyft Cash program, to the extent permitted under applicable law.
Lyft Cash is issued in the State of California and these Lyft Cash Terms shall be governed by the laws of the State of California without regard to choice of law principles.