The quickest route to healthy
Organizations across the healthcare ecosystem rely on Lyft to provide access to reliable rides for their patients and staff.
We’re reliable. We’re quick. And we’re committed to earning your trust.
Leading organizations in healthcare trust Lyft to get their patients to healthcare appointments. We partner with 9 of the 10 largest US health systems, 9 of the 10 largest non-emergency medical transportation (NEMT) brokers, and the top 10 payers to provide rides across the patient journey.
OUR PARTNERS
RIDES THAT MAKE AN IMPACT
8 of 10 patients prefer Lyft
Boost patient satisfaction while helping more people get the care they need.
Lyft helps curtail no shows
Reduce patient no-show rates and capture lost revenue from missed appointments.
Reduce costs by 32% on average
Provide reliable, cost-efficient rides while reducing costs and gaining better visibility into your ride spend.
RIDES FOR EVERY NEED
Health systems & providers
Provide rides across the continuum of care, from your facilities to patient homes and anywhere in between.
Payers
Help members (including commercial, Medicare Advantage, and Medicaid) get where they need to go with non-emergency medical transportation (NEMT), from fitness appointments to picking up prescriptions.
Social determinants of health
Unlock access to services and programs that promote health and wellbeing by providing rides to-and-from medical appointments, the pharmacy and fitness centers.
Technology & API platforms
Seamlessly integrate ordering and scheduling rides into your existing workflow, whether you’re a transportation broker, or a provider working within an EHR, care management or scheduling system.
Door-to-door support
With Lyft Assisted, riders get a little extra help going from their pick-up location to the car, and from the car to their destination. The driver parks, meets the rider at the front door of the home or facility, and offers light assistance — lending an arm, elbow, or hand, opening and closing doors, or storing small personal belongings. (Available in select markets.)
Our healthcare products
Our products give you access to our network of over 2 million drivers nationwide. Lyft Concierge, Pass, and Business Profiles address your organization’s healthcare transportation needs and help reduce costs, increase patient satisfaction, and improve overall health outcomes.
Lyft Concierge
Arrange courtesy rides for the people your organization cares about. You can request a ride right away, schedule one for later, or let patients request their own rides. Riders will enjoy the Lyft experience without needing the app or a smartphone. See how it works.
Lyft Pass
Transportation solutions are an investment in your people and your business. Lyft Pass allows you to cover the cost of rides for your patients, staff and more — with built-in controls for budget and usage.
Business Profiles
Make it easy for your staff to expense or charge rides directly to your organization, saving them time. Business Profiles is here for your healthcare workers’ commute and transportation needs. See how it works.
CUSTOMER SUCCESS STORIES
THOUGHT LEADERSHIP
Featured News
“Thanks to our partnership with Lyft, our hospital and clinics provide rides to patients challenged with obtaining transportation. We positively impact patients’ lives across our community.”
— Amy Friedman
Chief Experience Officer at Denver Health Hospital