Supporting low-income communities: The Lyft network provides essential and affordable access to transportation for low-income communities. In 2021, 60% of riders with an annual household income of less than $25,000 reported it would have been difficult, or even impossible, for them to access essential services throughout the pandemic without Lyft and other ridesharing services.

Prioritizing flexibility: Most drivers on Lyft (94%) say flexibility is very or extremely important to them. Ninety-five percent of drivers drive fewer than 20 hours per week — these drivers provide the majority of rides on the platform. To ensure Lyft can continue to offer flexible ways of earning income, we supported successful advocacy initiatives in California and Washington state to protect worker flexibility, earnings, and benefits.

Investing in drivers: We’re committed to providing fair and flexible earning opportunities to drivers on the Lyft platform. Through features like built-in tipping and expanding programs like Lyft Direct, Express Pay, Express Drive, and Lyft Rewards, we’re increasing access to driving on the Lyft platform and helping drivers maximize their earnings.

Prioritizing safety: Since day one, we’ve built safety into every part of the Lyft experience. In 2021, we published our first Community Safety Report detailing the most serious safety incidents reported to Lyft. As part of our efforts to make every ride as safe as possible, the report also details our investments in features and policies to prevent, intervene in, and mitigate safety incidents, like our rigorous driver screening processes, in-app emergency assistance features, and around-the-clock safety support.

Supporting communities through LyftUp: Our LyftUp initiatives offer access to affordable, reliable transportation to jobs, the grocery store, or after a natural disaster — no matter someone’s income or zip code. For example, our Jobs Access program has provided access to more than 30,000 free or discounted rides since 2019, helping people in 24 markets get to and from job training programs, interviews, and/or the first three weeks of new employment. Through our Grocery Access program, we’ve partnered with 20+ local nonprofits since 2018 to help individuals access more than 60,000 rides to grocery stores that provide healthy food options. We have also provided access to free/discounted rides in response to 30+ natural and humanitarian aid disasters.

Transitioning to cleaner cars: Lyft accelerated the rideshare industry’s fight against climate change by expanding access to electric vehicles (EVs) and hybrid vehicles, and by advocating for policies to boost EV adoption. Drivers and riders embraced these low-carbon options, and we’re proud to report that cars on the Lyft network are approximately 22% more fuel efficient than the U.S. average. We have big plans for the future, with a commitment to reach 100% electric vehicles on our platform by the end of 2030.

Expanding access to micromobility: 2021 was a record-breaking year for micromobility. Over 2.4 million new riders tried Lyft’s shared micromobility systems for the first time. Today, Lyft operates more than 90,000 bikes and scooters across 10 markets in the U.S.With Lyft’s recent acquisition of PBSC Urban Solutions, the number of bikes in our network will nearly double with an additional 70,000 bikes that PBSC provides to cities across 45 markets in 15 countries.

Incentivizing public transit: Public transit is one of the most sustainable forms of transportation and is a critical component of transit systems. In 2021, Lyft encouraged multimodal rides with our in-app public transit integrations in 23 metropolitan areas across the U.S. and Canada — cutting down on congestion and air pollution and helping people get where they need to go.

Reducing the need for personal vehicles: Lyft is reducing the need for car ownership by building accessibility and equity into our systems. Our rideshare, micromobility, and public transit integration programs work together to decrease riders’ need to own or lease a personal vehicle. To date, we estimate that Lyft rideshare riders own 6.6 million fewer cars due to rideshare, even when accounting for vehicles acquired by drivers.

Prioritizing integrity and diversity amongst board members: A majority of our board members are independent, and only independent directors serve on and chair the board’s audit committee, compensation committee, and nominating and corporate governance committee. Our board members come from different demographic backgrounds, and one-third of our board is female. 

Ensuring ethical business practices: Our board of directors adopted a Code of Business Conduct and Ethics that applies to all our team members, officers, and directors. Our board of directors also  adopted Corporate Governance Guidelines that address qualifications and responsibilities of our directors and director candidates, including independence standards, and general corporate governance policies and standards.

Political contributions: Lyft is a nonpartisan organization that participates in political and legislative processes by supporting candidates and eligible organizations that have a positive impact on drivers, riders, team members, and the communities in which we operate. To ensure integrity, Lyft has adopted a Political Activities Policy to promote compliance with laws and alignment with our overarching mission.