As part of this work, we are pursuing new initiatives that meet the emerging needs of this crisis. We are also allocating additional funding to existing COVID-19 response efforts as the crisis evolves.

Dedicating nearly $1.5 million to cleaning supplies and protective equipment 

We’ve already given out over 35,000 sanitizing products and continue to distribute hundreds of thousands of hand sanitizer bottles and other cleaning supplies to drivers across our regions, at no cost to them. In light of the latest CDC and local officials' guidance on face coverings, we’ve ordered hundreds of thousands of cloth face coverings for drivers. We’ve already begun distributing these to drivers, prioritizing regions where additional guidance about face coverings has been given. We’ll continue to alert drivers when these supplies are available in their city. 

We’ve also ordered face coverings for the individuals who handle our bikes and scooters, to help protect themselves and others while they are sanitizing and maintaining our fleet. 

We’re also working to support healthcare workers, who continue to experience personal protective equipment shortages. We donated the N-95 masks we had in storage from the California wildfires to local healthcare workers. In our autonomous driving division in Palo Alto, we’re working to produce face shields for healthcare workers using our 3D printing capabilities.

Committing $1.5 million in ride credits through LyftUp

We’re expanding our current commitment to provide access to rides for those in need through LyftUp. These rides support those with essential needs during this time, like low-income seniors who need help getting food, domestic violence victims who are in unsafe situations, and doctors and nurses who need to get to work. These rides simultaneously support drivers, by providing driver earning opportunities (riders don’t pay for these trips, but drivers are still paid as if it’s any other ride).

Providing funds to drivers 

Since March, we’ve provided funds to drivers diagnosed with COVID-19 or put under individual quarantine by a public health agency. We’ve extended our commitment to provide funds to qualifying drivers, including individuals who have been diagnosed as immunocompromised and directed to isolate by their doctor because of COVID-19. We’ll continue to evaluate this fund as the crisis evolves. 

Our work continues  

In addition to the above initiatives, we have waived fees and reduced rental rates for drivers who rent a vehicle through our Express Drive program. We have worked to provide free access to bikes and scooters for essential workers in 11 markets. We have rolled out a new Essential Deliveries program, which gives drivers additional earning opportunities and supports communities in need. Our co-founders have donated their salaries through June to these efforts, and we are pursuing ways that our employees can contribute as well.

As long as needs remain, we will be here for the community. We are continuously working to expand our efforts, so if there are additional ways we can support, please let us know.