Lyft introduces pet-friendly rides and encourages pet adoption.
As part of our ongoing commitment to making rides more inclusive and tailored to our riders’ needs, Lyft is excited to announce Pet rides, a highly requested feature from both riders and drivers. We’re launching just in time for National Dog Day. This new feature allows riders to match with drivers who are comfortable having pets in their car. Riders pay a $4 fee plus tax, which they’ll see included in the upfront price, and drivers will receive the full fee for every pet ride.
Starting today, Pet rides are available nationwide, offering a seamless and stress-free experience for pet owners. Whether you're heading to the vet, the park, or just out for a day of errands, you can now bring your beloved pet with you, knowing that they’ll be paired with a driver who is ready to get them where they’re going!
“At Lyft, we believe that everyone belongs, and that includes our four-legged family members,” said Audrey Liu, EVP of Rider Experience at Lyft. “With Pet rides, we’re making it easier than ever for pet owners to get where they need to go with their pets, while also encouraging responsible pet ownership and adoption.”
Celebrating National Dog Day: Encouraging Pet Adoption
To further celebrate National Dog Day, Lyft is partnering with local animal shelters and rescue organizations to encourage pet adoption. During the launch period, Lyft riders will receive special promotions and discounts when they adopt a pet from a participating shelter. "We are thrilled to partner with Lyft to introduce Pet rides. As a foster-based rescue without a physical shelter, this initiative will help our fosters immensely with transporting animals to our events, where they can meet potential adopters,” said Grace Coleman, Operations Volunteer at Waggytail Rescue. “We are also dedicated to rehabilitating animals in need, and Pet rides will help us get our fosters to vital vet appointments.”
How Pet Rides Work
Pet rides are designed with pets, their owners, and drivers in mind. When booking a ride, simply select the Pet option in the Lyft app, and a driver will be matched with you who is ready to welcome your pet.
Currently, riders are allowed to bring one cat or dog along for the ride. The pet must either be in a carrier, on their owner’s lap on a blanket, or at their feet.
Drivers can opt out of Pet rides, but as always, they are required to pick up service animals.
Looking Forward
The launch of Pet rides is just another example of how customer obsession is informing how we offer more services that cater to the diverse needs of our riders. With Pet rides, we’re making rideshare more inclusive, convenient, and fun.