Cultivating a culture of belonging at Lyft
At Lyft, we are committed to cultivating an environment where differences flourish, belonging is paramount, and every team member has the opportunity to thrive. We strive for excellence by attracting, developing, and retaining the highest quality workforce, and by providing a work environment where every team member feels supported and respected. In these ways, we embody our core value: “We All Belong.” Our inclusive culture respects and values both our similarities and differences, enhancing the collective strength of our teams to advance Lyft’s mission of service and connection.
We embrace different perspectives, experiences, and ideas that make us stronger together. When our team feels supported and connected, we create a lasting wave of positive impact on riders, drivers, partners, and cities.
Our holistic approach
Our commitment to belonging means:
- Being part of a culture where we celebrate our differences.
- We ensure that everyone has the opportunity to succeed.
- We trust our leaders to make equitable decisions for all team members.
- We are supported in our work.
Through Connection, Access, Trust, and Engagement, we build a stronger, more inclusive community for all.
Connection
Fostering meaningful connections is at the heart of our culture at Lyft. We create spaces where team members can engage, support one another, and contribute to an equitable workplace. For example, we encourage all employees to join and learn from impact-driven Employee Resource Groups (ERGs), and participate in cultural and historical company-wide celebrations. These initiatives not only bring our core values - customer obsession, excellence, accountability, and belonging - to life, but also drive some of Lyft’s most impactful ideas, ensuring everyone has a voice in shaping our future.
Access
Creating opportunities for all is fundamental to our commitment at Lyft. We actively build, assess, and refine our approach to hiring and retention to ensure access to growth and development. By engaging early with leadership, we continuously evaluate our hiring process, career advancement process, and career support across our talent pool to ensure equal and fair opportunities for all. Through these efforts, we strive to break down barriers, open doors, and empower every team member to grow and succeed.
Trust
Trust is the foundation of every interaction at Lyft—within our team, with our drivers and riders, and in the communities we serve. We are committed to creating a workplace and marketplace where people feel safe, valued, and heard, building a reputation as a trusted name in rideshare. Through meaningful action to enhance safety, fairness, and accountability, we strive to be a brand people can rely on. By hiring top talent and fostering a culture of integrity, we continue to build a future where trust is established in every connection we make.
Engagement
At Lyft, we empower employees to contribute, grow, and drive impact through meaningful engagement. We foster this through open dialogue, employee-led initiatives like ERG celebrations, and leadership accountability, ensuring every voice is heard, every idea is valued, and engagement fuels our collective success.
Learn more about Lyft’s Employee Resource Groups
Employee Resource Groups (ERGs) are key stakeholders to foster a healthy, inclusive environment for all team members.