Here's everything you need to know about how to buy a used car through Flexdrive.

Flexdrive | Frequently Asked Questions

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Shared matches you with others going the same way, so you can split the cost. Price is fixed upfront and always less than a standard Lyft. Available in select cities.

SHARED

Black is the ultimate luxury ride. Arrive in a black car piloted by a top driver.

BLACK

Black SUV is our most spacious luxury ride. Piloted by a top driver, this black car comfortably seats six passengers.

BLACK XL

XL is a supersized ride with six seats for when you need more space or just want to roll with the entire squad. Available nationwide.

Lyft Lux is your high-end ride. From business trips to a night on the town, it’s the perfect way to add a little luxury and arrive in style.

Lyft is your own personal ride. Whether you’re riding solo or hitting the town with your friends, this sedan is yours to fill. Up to 4 max; available nationwide.

LYFT

Enjoy an everyday upgrade with Extra Comfort, personalized to your preferences, in a newer, roomier car.

EXTRA COMFORT

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Rideshare with Lyft. Lyft is your friend with a car, whenever you need one. Download the app and get a ride from a friendly driver within minutes.

About Flexdrive

Who is Flexdrive?

Where do you get your cars?

What condition are your cars in?

How do I contact support?

How It Works

How does your process work?

Where do I find available cars?

Can I test drive or see a car before purchasing?

What does my car come with?

What if I don’t see the type of car I want?

What forms of identification do I need to provide?

Are car prices negotiable? Do you price match?

How does registration work?

When will I receive my title?

How do I change or cancel an order?

Car Delivery

How does delivery work?

How long will my delivery take?

How much is delivery?

What if I am unavailable on the day or time of my scheduled delivery?

How do I know my scheduled delivery is confirmed?

Can I expedite my delivery?

Why has my delivery been delayed?

What happens if my car arrives damaged?

Do I have to get my car delivered?

Payment Options

Which payment options do you accept?

How do I change my payment method?

Can I cancel my order?

Financing with Tresl

How can I apply for financing?

How long does the process take? What can I do to speed up the process?

How do I know if I’m eligible for a loan?

Will applying for financing affect my credit score?

What is pre-qualification? Does it impact my credit score?

Does Tresl offer car loans in all 50 states?

Which portion of the vehicle price can I get financed?

If I’m approved, how long is my offer good for?

What are the benefits of applying for financing through Tresl?

How do I check the status of my application?

What documents will I need to submit?

Do I need insurance?

Do I need to be a US resident?

Once I pay off my loan in full, how long will it take for me to get my title?

Returns & Refunds

Can I return my car?

What is your return policy?

How do I return my car?

When will I receive my refund?

What happens if I damage my car within the first 7 days?

Can I return my car after 7 days for a partial refund?

Warranty & Repairs

Does Flexdrive offer any warranties?

How do I use my limited warranty?

What do I do if I find damages on my car that weren’t listed?